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Reviews
Tatiana
09/02/2024
We vacationed at the end of January. It’s clean, everything in the room works, the furniture is intact. Excellent variety of breakfasts for every taste, there are also dietary ones, and some more serious ones). Still nearby, but at the same time the hotel is on a quiet street. Either we were so lucky, or there was really good soundproofing in the room. Yes, definitely, there is not enough elevator in the main building. There is a cafe on site that is open until late. on the next street there is a kebab place, they cook it to order in front of you (very tasty!), pack it in thermal bags, so you can take it with you and dine in your room (dishes, cutlery, corkscrew - everything is there). I definitely recommend booking.
expandSvetlana Yu.
19/01/2024
Wonderful hotel! We vacationed in January and were very pleased! Great location of the hotel! Clean, comfortable, great breakfast! Every day we swam in the warm pool. I would like to see all the administrators, and especially Anna, for their attentive attitude towards hotel guests!
expandOlga
15/12/2023
We stayed in November, the hotel was booked in advance. I liked everything very much, the hotel is located in a quiet and cozy place, next to Sirius, the embankment, Sochi Park and all Olympic facilities are located nearby. The staff is very friendly, cleaning was done every day, water was brought, despite the fact that there are water coolers on the floors. It's great that there were breakfasts, because we left at 9 a.m., and all cafes, canteens and even coffee shops do not open before 10 a.m.Thank you very much to all the staff and managers of the hotel for the excellent service
expandSergei
15/12/2023
The hotel is just great!!!there is a swimming pool outside. The rooms are very clean, which is very pleasing. The receptionist Anna settled me well. I explained everything . I lost the key 5 times))) all the times Anna remade them with a smile for me. There is also a spa, which also pleased me. Good luck to you!
expandMarat
15/12/2023
Good afternoon, everyone. We vacationed at Outline Grace in November 2023 from 11.11 to 14.11. It was not the first time we vacationed there, so it was nice to get a discount on accommodation as regular guests. Their negativity. We could have chosen any other cheaper hotel this time, but we preferred not to change the Outline, because there is a warm year-round pool, you can swim in it, because in November the sea is cold, but we were extremely unpleasantly surprised that the pool did not work and no one warned us about it when booking, and There was no information about this on the official website of the hotel! It was very unpleasant when we were told about it at the reception after the payment! Such a serious, cool hotel, but such an attitude to informing customers surprised me. I would like to hear an explanation from the hotel why it so happened that there is no information and one of the crown chips of the hotel, which determines its price and the choice in its favor, was missing. From the negative: after checking in, they found one of the towels in a rather unsightly state (after the request they were replaced quickly and made an unscheduled cleaning of the room, for which special thanks) and a heavily sagged mattress (room 103). Otherwise, the hotel is fine as usual. The staff is extremely polite, especially in the cafe. Impeccable security inside, well-cleaned, beautifully furnished, cozy, closed from all sides territory with recreation areas in the courtyard of the hotel, the presence of a spa area. Cleanliness in the rooms and high-quality, timely cleaning (I do not take a towel into account). Hygiene supplies are available in full and are constantly updated to the required amount. A perfectly working refrigerator, constant availability of clean drinking water, warm and cozy rooms, excellent location relative to all those places for which you go to this hotel - this was and remains at a high level the set of characteristics that determine the choice of this hotel from a huge number of offers in Sirius. The inability to use the pool during our stay there did not affect or spoil our vacation in any way. But the very attitude to informing guests, especially those who constantly choose the Outline of Grace in conditions when offers from other hotels are pouring into the mail by the dozens, was not pleasantly surprised. Next time during the period of choosing a hotel for a vacation, in the absence of a reaction from the hotel to this review, we may carefully weigh other offers. And from the beautiful: a special thank you deserves a gift from the hotel on my wife's birthday, which we celebrated during our stay in Abris. Thank you so much for this gesture and for the gifts that we found in the room on November 13th. Such attention is worth a lot and is always pleasant. And yet we LIKE the Outline of Grace!!! With respect. Marat In
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